What Type of Services Do You Provide?
We offer wide array of services to serve your needs. We can develop custom tools, softwares, solutions, install, migrate and design web store from scratch.
What Is Your Refund Policy?
We offer a 30-day return and refund policy from the date of receipt for all our products.
What Kind of Payment Methods Do You Support?
We support Stripe for payment method.
How Do I Get Product Updates?
Once update available for your purchased products, you will receive email about new update with the download link.
Do You Provide Install Guide?
Yes, Our premium products include installation guide providing step by step instructions for installation.
What kind of support do you offer?
We are offering 30 days free support on all our premium products. Support includes answering questions related to our products, bug/error fixing to make sure our products work well on your site exactly like our demo. Support does not include customizing our product to fit your own needs. Support for our free products is not guaranteed but is provided when possible.
Are your extensions compatible with different browsers?
Yes, our extensions are compatible with all major browsers. If you face compatibility issue with any browsers please contact our support team at support@appcraftopia.com.
How do I download my product after purchase?
After your order is complete, you’ll receive an email with download links. Check the email address you used to pay.
How do I report a bug?
Contact us via email support@appcraftopia.com, summary the bug on email title
What kind of support do you offer?
We offer technical support for purchased products through our email support@appcraftopia.com. This is the fastest way to get help. Support covers common issues and bugs. Support for free products isn’t guaranteed, but we’ll help if we can.